Refund policy

At Fabian Fitch, we want you to be completely satisfied with your purchase. If something is not right, we are here to help.

Returns

You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unworn, unwashed, and in the same condition you received it, with all original tags attached.

To start a return, contact us at support@fabianfitch.com with your order number and the reason for the return. We will provide you with return instructions and a return address.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed to your original payment method within 5 to 10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.

Exchanges

We do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, contact us at support@fabianfitch.com within 7 days of delivery. Include your order number and a photo of the issue. We will arrange a replacement or full refund at no additional cost to you.

Sale Items

Sale items are eligible for return under the same conditions as full-price items unless otherwise stated at the time of purchase.

Late or Missing Refunds

If you have not received your refund within 10 business days of our confirmation email, please check with your bank or credit card company first. If the issue persists, contact us at support@fabianfitch.com.